The interview is the pivotal moment where candidates get to shine and employers get to evaluate whether they’re the right fit for the job. As an interviewer, your role is not just to ask questions but to create an environment where candidates can showcase their skills and personality effectively. Here are some best practices to help you conduct interviews that yield valuable insights and help you make informed hiring decisions.

Preparation is Key

Before the interview, thoroughly review the candidate’s CVs and any other materials they’ve submitted. Familiarise yourself with the job description and the key qualifications you’re looking for in a candidate.

Prepare Thoughtful Questions

Before the interview, take the time to craft questions that delve into the candidate’s skills, experiences, and problem-solving abilities. Behavioural questions are particularly effective, as they prompt candidates to share real-life examples, providing a glimpse into their past performance and how they handle challenges.

Create a Comfortable Environment

Establishing a comfortable atmosphere is essential for candidates to showcase their true selves. Think about the space, room temperature and set up. Start with a warm welcome, introduce yourself and the company, and explain the interview format. Encourage candidates to ask questions, fostering a two-way conversation.

Active Listening

Listen attentively to the candidate’s responses. Avoid interrupting and allow them to express themselves fully. Active listening not only demonstrates respect but also enables you to gain a deeper understanding of their qualifications and communication skills.

Use Structured Assessment

Develop a standardised evaluation process to ensure consistency across all candidates. This helps in making fair comparisons and prevents biases. Use a scoring system or rating scale to objectively assess each candidate’s responses.

Be Mindful of Unconscious Bias

Stay aware of unconscious biases that may impact your judgment. Strive to treat all candidates fairly, regardless of gender, ethnicity, or background. Structured interviews and diverse interview panels can help mitigate biases.

Showcase Company Culture

Use the interview as an opportunity to highlight your organization’s values, mission, and work culture. This helps candidates evaluate whether they align with the company’s ethos and if it’s a place where they can thrive.

Provide Ample Opportunity for Questions

Toward the end of the interview, give the candidate an opportunity to ask questions. This demonstrates their level of interest in the role and allows them to gain deeper insights into the company and the position. Be prepared to provide honest and transparent answers.

Conclude with Clarity

Provide information about the next steps in the hiring process and when they can expect to hear back from you. Leaving a positive impression, regardless of the outcome, reflects well on your company’s professionalism and respect for candidates.

By using these helpful interview techniques, you make the job interview a good experience for candidates and boost the chances of finding the right person for your company. Keep in mind that getting better at interviewing is a skill that improves with practice, resulting in more successful hires and a more capable and energetic team